TERMS & CONDITIONS

1. About Riden

Riden is a ride-hailing platform operating in Vancouver, Canada. This website is for informational purposes only and provides details about how to download, register, and use the Riden App. Transportation services are provided by independent drivers using the platform.

2. Use of the Website

You agree to use this website only for lawful purposes. You must not misuse the Site by knowingly introducing viruses, malware, or other harmful material. You may not attempt to gain unauthorized access to the Site or the server on which it is hosted.

3. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of Riden or its licensors and is protected under applicable copyright and trademark laws. You may not use or reproduce any content without prior written consent.

4. Third-Party Links

This Site may contain links to third-party websites, including app store listings or social media platforms. Riden is not responsible for the content, privacy policies, or practices of third-party websites.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Riden shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Site, including but not limited to lost profits, data loss, or service interruption.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your data.

7. Modifications

We reserve the right to update or modify these Terms at any time without notice. Your continued use of the Site after any changes indicates your acceptance of the new Terms.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law provisions.

Contact Us

If you have any questions about these Terms, please contact us at:
Email: contact@riden.online
Address: 219/15850 26 ave Vancouver, Canada

1. Information We Collect

We may collect the following types of personal information:
a. Information You Provide:

• Name, email address, phone number, and profile information
• Payment and billing details (processed securely by third-party providers)
• Ride details such as pick-up and drop-off locations

• IP address and browser type
• Device type and operating system
• Location data (with your permission)
• Usage data, including pages visited, time spent, and interactions

2. How We Use Your Information

We may use the collected information for the following purposes:

• To provide and manage ride-booking services
• To verify your identity and process transactions
• To improve our Site, App, and customer support
• To send you updates, promotions, and service-related messages
• To comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your data in the following ways:

• With drivers and riders to facilitate bookings
• With trusted third-party service providers (e.g., payment processors, cloud hosting)
• With law enforcement or authorities, if required by law
• During business transfers, such as a merger or acquisition

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to your information
• Withdraw consent at any time (subject to legal or contractual restrictions)

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors.

9. International Users

Our services are intended for users in Canada. If you access the Site from outside Canada, your information may be transferred to, stored, and processed in Canada.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services indicates your acceptance of the changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: contact@riden.online
Address: 219/15850 26 ave Vancouver, Canada

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember user preferences, enhance performance, and provide analytics to improve services.

2. Types of Cookies We Use

We use the following types of cookies:
a. Essential Cookies
These are necessary for the Site to function properly (e.g., to enable login, language settings, and security features).
b. Performance and Analytics Cookies
These cookies help us understand how visitors interact with the Site (e.g., pages visited, time spent, bounce rates). This data is used to improve the user experience. Tools like Google Analytics may be used.
c. Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and previous choices.

3. Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Site.
How to manage cookies:

• Chrome: chrome://settings/cookies
• Firefox: about:preferences#privacy
• Safari: Preferences > Privacy
• Edge: edge://settings/privacy

4. Third-Party Cookies

Some cookies may be set by third-party services that appear on our Site (e.g., embedded videos, maps, or ads). These third parties have their own privacy and cookie policies.

5. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page, and your continued use of the Site indicates your acceptance of the updated policy.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: contact@riden.online
Address: 219/15850 26 ave Vancouver, Canada